- Please use the below sizing chart to get your best size. If you want to exchange a product because of sizing issues, we can work with you to solve the issue. Please email firstname.lastname@example.org to begin the process.
- In the rare event that you are unhappy with the fit of the shoe, we can process a free exchange for you. If you ordered a pair of shoes (for example size US7), and they arrive per order as a US7, but do not fit you because of your particular foot type, we will send you another pair free of charge. You can donate the old pair to a good cause or a friend in need. We love to give back.
- Free exchanges will only be allowed once per order.
- If you made an error in ordering the wrong size, then we cannot accept responsibility for this.
- Size exchange requests that differ by more than 2 sizes from the original size ordered will be considered a customer-input error and will not be eligible for exchange by us.
- Please refer to the size chart below for more measurements if you need help finding the right size for you. Care has been ensured that measurements are precise, but please allow a difference of +/- 1 to 2 cm. Please also be aware that due to differences in computer monitors, the colour of the actual item may differ slightly from the image.